At Dreamland Gardens, we stand behind the quality of our products to ensure your complete satisfaction. Every item is backed by a manufacturer's warranty. For specific warranty details, feel free to contact us at support@dreamlandgardens.com.

What should I do if my product is damaged?

When your order arrives, please carefully inspect the packaging. If you notice any damage, including to the box, make a note of it on the delivery receipt. If you cannot inspect the item immediately but suspect damage, write “suspect damage” on the delivery receipt.

In the event your item arrives damaged, please email photos to support@dreamlandgardens.com, and we’ll arrange for a prompt replacement or refund, typically processed within one business day.