At Dreamland Gardens, we’re here to help with warranty concerns involving Vego Garden products purchased from our store.
Vego Garden Warranty Support
Coverage: Vego Garden provides a 2-year limited warranty against manufacturing defects in materials and workmanship for its metal and plastic products. Electrical products carry a 1-year limited warranty for manufacturing defects in electrical components under normal use. Coverage includes parts, accessories, and extensions included with the original purchase.
Warranty Conditions: Coverage is non-transferable and applies only to the original purchaser. Proof of purchase is required. Installation, use, care, and maintenance must follow the product manual.
How to Submit a Warranty Claim: Contact Dreamland Gardens promptly with your order number, product details, issue description, and clear photographs. Retain photos of the packaging, arrival condition, and packaging date code. Report missing parts within 48 hours of delivery and inspection.
Warranty Assistance: Dreamland Gardens can help coordinate a claim with Vego Garden. Approved claims may receive repair or replacement of defective parts at no charge. Labor and related service expenses are excluded.
Exclusions: Coverage excludes misuse, improper installation, unauthorized modifications, extreme weather, third-party transit damage, normal cosmetic wear, and damage from soil conditions or non-Vego components.
Coverage Confirmation: Vego Garden determines eligibility and remedies under its applicable terms. Dreamland Gardens does not extend or modify the manufacturer’s warranty.